b. Delays: While we strive to deliver items on time, please note that unexpected delays due to factors such as weather conditions or carrier issues may occur. We are not responsible for such delays but will make all reasonable attempts to help assist with any issues or problems. 

5. Rental Period and Returns

a. Rental Period: The rental period starts on the delivery date and ends on the specified return date. Please ensure that you return the items on or before the agreed return date.

b. Late Returns: Late returns may result in additional rental fees. Refer to our Rental Agreement for details on late return charges.

6. Packaging and Handling

a. Packaging: Items will be packaged securely to prevent damage during shipping. Please retain the original packaging for the return shipment.

b. Handling: Please handle the rental items with care to avoid any damage or loss during your rental period.

7. Returns and Shipping

a. Return Instructions: Detailed return instructions will be provided with your rental items. Follow these instructions to ensure a smooth return process.

b. Return Shipping: You are responsible for arranging and covering the costs of return shipping. We recommend using a trackable shipping method and purchasing shipping insurance to cover any potential damage or loss during the return shipment.

8. Inspection and Damage

a. Inspection: Please inspect the rental items for any damage or issues upon receiving them. Report any pre-existing damage to us within 2 hours of receipt.

b. Damaged Items: If an item is returned damaged, you may be subject to additional repair or replacement charges. Refer to our Rental Agreement for details on damaged item charges.

9. Contact Us

If you have any questions about our Shipping Policy or our practices, please contact us at [email protected].

By renting items from our store, you agree to the terms outlined in this Shipping Policy.

Last updated: 08/07/2023